PRIVACY POLICY

Triple R Training: Respond, Rescue, Revive (“Triple R Training”, “we”, “our”, or “us”) is committed to protecting the privacy and security of personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, register for training, communicate with us, or use our services.

BUSINESS ENTITY

Triple R Training: Respond, Rescue, Revive operates as a division of Bulldog Business Enterprises Inc.

Payments, invoices, receipts, and financial transactions may be processed through Bulldog Business Enterprises Inc. As such, personal information related to financial transactions may be stored or processed under that entity.

PERSONAL INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide when interacting with our website or services, including:

• First and last name
• Email address
• Phone number
• Mailing address or business address
• Employer or organization name
• Course registration details
• Certification records
• Payment information (processed through secure third-party payment processors)
• Communication history with our team

For course registration and certification purposes, we may also collect information required by training organizations such as the Canadian Red Cross or Heart & Stroke Foundation, when applicable.

HOW WE COLLECT PERSONAL INFORMATION

Personal information may be collected when you:

• Register for a training course
• Submit a contact form on our website
• Book a course through our online booking system
• Request a quote for workplace training
• Communicate with us by email or phone
• Make a payment for training services
• Participate in a course or certification program

We collect only the information necessary to provide our services.

HOW WE USE PERSONAL INFORMATION

We use personal information for the following purposes:

• To register participants in training courses
• To process payments and issue invoices or receipts
• To issue certification records through training organizations
• To communicate course details, confirmations, and updates
• To respond to inquiries or support requests
• To manage bookings and scheduling
• To maintain records required for certification or regulatory purposes
• To improve our services and website functionality

Personal information will only be used for the purposes for which it was collected, unless otherwise required or permitted by law.

PAYMENT PROCESSING

Payments made through our website or booking system may be processed by third-party payment processors such as Stripe or other secure payment providers.

Triple R Training does not store full credit card numbers or sensitive payment credentials on our servers.

Payment providers process personal and financial information in accordance with their own privacy policies and security standards.

THIRD-PARTY SERVICE PROVIDERS

We may use trusted third-party providers to assist with business operations, including:

• Online booking and scheduling platforms
• Payment processors
• Email communication systems
• Website hosting services
• Certification organizations (such as the Canadian Red Cross)

These providers may have access to personal information only as necessary to perform services on our behalf and are required to protect that information.

DISCLOSURE OF PERSONAL INFORMATION

We do not sell or rent personal information.

Personal information may only be disclosed:

• To certification bodies for issuing course credentials
• To payment processors for completing transactions
• When required by law or legal process
• To protect the rights, property, or safety of Triple R Training or others

DATA SECURITY

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as necessary to:

• provide our services
• maintain certification records
• comply with legal, tax, or regulatory obligations

Certification records may be retained for extended periods to verify training history.

WEBSITE COOKIES AND ANALYTICS

Our website may use cookies or analytics tools to improve website performance and user experience.

Cookies are small data files stored on your device that help us understand website usage patterns.

You may disable cookies through your browser settings if you prefer.

ACCESS TO PERSONAL INFORMATION

Under Canadian privacy law, individuals have the right to request access to their personal information held by Triple R Training.

Individuals may also request corrections to inaccurate or incomplete information.

Requests for access or correction may be submitted using the contact information provided below.

THIRD-PARTY LINKS

Our website may contain links to third-party websites or external services.

Triple R Training is not responsible for the privacy practices or policies of those websites.

We encourage users to review the privacy policies of third-party services before providing personal information.

CHILDREN’S PRIVACY

Our services are intended for individuals who are at least 16 years of age, unless registered through an organization or guardian.

Where minors participate in training, registration may be completed by a parent, guardian, or organization responsible for the participant.

WEBSITE USE AND LIABILITY DISCLAIMER

The information provided on this website is for general informational purposes regarding the services offered by Triple R Training.

While we strive to ensure that all information on this website is accurate and up to date, Triple R Training makes no guarantees regarding the completeness, accuracy, reliability, or suitability of any information presented on this site.

Use of the website and reliance on any information provided is at the user’s own risk.

Triple R Training reserves the right to modify, update, or remove website content, course offerings, pricing, policies, and service availability at any time without prior notice.

To the fullest extent permitted by law, Triple R Training and Bulldog Business Enterprises Inc. shall not be held liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website or reliance on its content.

This includes, but is not limited to, damages resulting from:

• website errors or omissions
• temporary service interruptions
• inaccurate course availability
• third-party service disruptions
• technical failures beyond our control

Users are responsible for verifying course details and requirements before registering.

PAYMENT POLICY AND CHARGEBACKS

Payments for training services may be processed through secure third-party payment processors such as Stripe.

By submitting payment for any course or training service, the customer confirms that they are authorized to use the payment method provided.

Customers agree not to initiate payment disputes or chargebacks without first contacting Triple R Training to attempt to resolve the issue.

If a chargeback or payment dispute is initiated without prior communication, Triple R Training reserves the right to:

• dispute the chargeback with supporting documentation
• suspend or cancel any associated course registrations
• deny future bookings
• recover any fees incurred as a result of the chargeback process

Supporting documentation may include:

• booking confirmations
• course attendance records
• signed agreements or policy acknowledgements
• email communication
• refund and cancellation policies accepted at registration

Chargebacks submitted for services already delivered, attended courses, or validly scheduled training may be disputed.

Customers are encouraged to contact Triple R Training directly to resolve any billing concerns before initiating a dispute with their financial institution.

DATA SHARING

Customer data is not shared with 3rd parties for promotional or marketing purposes. Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

TRIPLE R TRAINING MESSAGING TERMS AND CONDITIONS
The messaging program consists of general conversational messaging to answer questions and provide support to customers. You will receive account alerts, reminders, and updates related to our services. Types of messages sent may include registration confirmations, course reminders, and important updates related to your training.

You can cancel the SMS service at any time. You can contact us at [email protected] or reply STOP to any SMS to cancel. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page. For help, reply HELP or contact us at [email protected].

ACCEPTANCE OF POLICIES

By registering for a course, submitting a booking request, or completing payment, the customer acknowledges that they have read, understood, and agreed to the policies outlined on this website.

POLICY UPDATES

Triple R Training reserves the right to update this Privacy Policy from time to time to reflect changes in business practices or legal requirements.

The most current version will always be available on our website.

CONTACT INFORMATION

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Triple R Training
Email: [email protected]
Phone: (587) 812-5505

Business Entity:
Bulldog Business Enterprises Inc.

Last updated: March 8, 2026